Privacy Policy

This section describes the personal data we may collect from you when you use our services, and what other personal data we may receive from other sources.
Data you provide to us directly.
When you contact us, any time RK Meditech contacts you, or whenever you take part in any promotions, competitions, surveys or questionnaires from RK Meditech, or whenever you post or speak with us through social media, we may collect the following information
Or
When you register on our site and for our services or purchase products, you provide us with the following:
• Your name, profile information, shipping address and billing addresses, payment information, email address, phone numbers, and business name (where applicable).
• When you create an account, you are prompted to create a username and a password. RK Meditech maintains your username and password (in an encrypted format) inside our secure environment and only uses your information to welcome you back and to personalize your experience.
• The shipping and billing addresses you provided for convenience during future purchases.
• The products and other information in your cart, project, BOM, or contained in your order history.
• Details of the emails and other digital communications, including any links in them that you access, and whether you have opened the communications;
• Email headers, source IP Information, sending email server hostnames and ISP information;
• Your feedback and contributions to customer surveys and questionnaires.

Refund policy

If the product is damaged/incorrect product/product does not match description on website or in catalog /product did not meet customer’s expectations/company shipped wrong product or size. due to our survival process we will compensate you for a new product of course we will not compensate for the damage course by improper use.
How To Exchange The Items?

First of all, please check that the items you’re intending to exchange meet our exchange policy.
Please drop us an email at medica3@rksales.in once the above conditions meet.

Payment policy

You should pay online payment on our website by UPI, Credit card, Debit Card, Net banking, IMPS, RTGS/NEFT.

Cancellation Policy

You can cancel your orders with below applicable charges:

• Within 24 hours of placing the order: No penalty.
After 24 hours than 25% amount will be deducted and After dispatch 50% of the sale price shall be deducted and refunded in your account within 7 working day.

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